Records and information management

You'll learn

• Design a filing structure people follow
• Control versions and document approval
• Apply retention and disposal rules
• Keep an audit trail
• Apply POPIA to records that hold personal information

Free

• Digital Foundations Digital File Management A short practical skill in digital foundations. Learn it, show it in a practical task, and have it recorded on your Skills Passport. Short course · Online or at an e-Learning Cafe Free View course

Skill Courses

• Office Productivity Excel for Workplace Administration A short practical skill in office productivity. Learn it, show it in a practical task, and have it recorded on your Skills Passport. Short course · Online or at an e-Learning Cafe Included in NIBS Plus View course
• Workplace Digital Records Management A short practical skill in workplace. Learn it, show it in a practical task, and have it recorded on your Skills Passport. Short course · Online or at an e-Learning Cafe Included in NIBS Plus View course
• Compliance POPIA Essentials A short practical skill in compliance. Learn it, show it in a practical task, and have it recorded on your Skills Passport. Short course · Online or at an e-Learning Cafe Included in NIBS Plus View course

Role Pathways

• Digital Digital Office Administration Run a modern digital office: information systems, Microsoft 365, records and POPIA in practice. Every learner starts here. 10 to 12 weeks · 8 to 10 hours a week · Online, at an e-Learning Cafe, or at Katlehong Computer School Included in NIBS Plus View pathway
• Finance Procurement and Tender Operations Suppliers, quotations, procurement and tender administration. 10 to 12 weeks · 8 to 10 hours a week · Online, at an e-Learning Cafe, or at Katlehong Computer School Included in NIBS Plus View pathway

Formal Qualifications

• Business Office Administrator Run the administrative operations of an office: records, correspondence, meetings and support. NQF 5 · 445 credits · OFO 102161 R500 registration, then R950 a month View qualification
• Business Management Assistant Support managers and teams: coordination, communication, scheduling and administration. NQF 5 · 316 credits · OFO 101876 R500 registration, then R950 a month View qualification
• Quality Quality Assurer Check that products, services and processes meet defined quality standards. NQF 5 · 106 credits · OFO 118769 R500 registration, then R950 a month View qualification

• Business

  Office Operations Administrator

  Run the everyday systems and administration of a modern workplace.

  Skills you will build: Microsoft 365 · Records and information management · Microsoft Excel

  10 to 12 weeks Entry-level

• People

  HR and Recruitment Administrator

  Support recruitment, onboarding, employee records and HR processes.

  Skills you will build: HR administration · Records and information management · Business communication

  10 weeks Entry-level

• Business

  Tender and Procurement Administrator

  Support quotations, suppliers, procurement and tender submissions.

  Skills you will build: Procurement and tender administration · Records and information management · Microsoft Excel

  10 weeks Entry-level

• Business

  Executive and Management Assistant

  Support managers, meetings, documents, travel and projects.

  Skills you will build: Meetings and diary management · Business communication · Microsoft 365

  10 to 12 weeks Intermediate

• Property

  Property Administrator

  Manage property records, tenants, leases and portfolio administration.

  Skills you will build: Property administration · CRM · Records and information management

  10 weeks Entry-level

• Quality

  Quality Assurance Coordinator

  Support quality processes, audits, records and continuous improvement.

  Skills you will build: Quality management · Records and information management · Data

  12 weeks Intermediate