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NIBSQCTO-accredited Skills Development Provider

Quality · Intermediate

Quality Assurance Coordinator

Support quality processes, audits, records and continuous improvement.

  • Duration12 weeksat 8 to 10 hours a week
  • LevelIntermediateQuality
  • AccessStart freeFull pathway in NIBS Plus
  • Workplace Lab6 tasksReal work, assessed
A NIBS facilitator presenting to a room of learners.
6 Workplace Lab tasksReal work, assessed

What you'll do every day

  • Control quality documents and records
  • Support internal audits and record findings
  • Log nonconformances and follow corrective actions
  • Collect and report quality data
  • Support risk profiling and process management
  • Coordinate continuous improvement actions

Skills you'll build

5 skills, each with its own courses and the other careers that use it.

Tools you'll use

  • Quality management systems
  • Microsoft Excel
  • Document management systems
  • Reporting tools

Named as the tools the job uses. NIBS claims no relationship with any vendor.

Your pathway, step by step

12 weeks, at your own pace. Start free; NIBS Plus opens the full pathway and the Workplace Lab.

  1. Foundation Digital Workplace Foundation: the systems, files and communication every office runs on.
  2. Skill Courses The skills this role needs, one short course at a time.
  3. Workplace Lab 6 practical tasks in the software the job uses.
  4. Portfolio The documents, spreadsheets and records you produced, kept as evidence.
  5. NIBS Credential Assessed against the NIBS standard and recorded on your Skills Passport.
  6. Professional Recognition What membership, CPD and designations mean in your field.
  7. Formal Progression The Quality Assurer occupational qualification, where it is offered.

The full Role Pathway for this career is in development. The courses below already cover its core skills and count toward it.

Start with these courses

Workplace Lab: the 6 tasks

Your simulated employer sends the brief and the files. You do the work in the real software; a facilitator assesses it against the NIBS standard.

  1. 1 Set up document control for a small QMS Brief, files, submission, feedback
  2. 2 Prepare an internal audit checklist and schedule Brief, files, submission, feedback
  3. 3 Record audit findings and open the corrective actions Brief, files, submission, feedback
  4. 4 Track a nonconformance to closure Brief, files, submission, feedback
  5. 5 Build the monthly quality dashboard Brief, files, submission, feedback
  6. 6 Present the improvement actions to management Brief, files, submission, feedback

Where it leads

Job titles employers use for this work.

  • Quality Assurance Coordinator
  • Quality Administrator
  • QMS Coordinator
  • Quality Assurer

Vacancies, learnerships and internships are posted in NIBS Campus as they come. NIBS does not guarantee placement.

Professional recognition

Learning can lead to a profession. Here is what that means for this career.

Professional body to be confirmed

NIBS names a body here only once it is the relevant one for this role. Membership of a professional body gives you a community, a standard of practice, continuing professional development and, in time, a designation.

CPD: recognition subject to approval. NIBS claims none until a body approves an activity.

Formal progression

Where a formal qualification is offered, this career leads toward it. A separate programme with its own registration, assessment and fees, never included in NIBS Plus.

Become a Quality Assurance Coordinator.

Join NIBS Campus free and take the first course today. Add NIBS Plus when you want the full pathway and the Workplace Lab.