Learn the skills employers ask for.

Microsoft Excel

Organise, analyse and report workplace information in spreadsheets.

Used in 9 career paths

Microsoft 365

Run the everyday office: documents, email, calendars, files and meetings.

Used in 2 career paths

CRM

Manage customers, leads, enquiries and follow-ups in one system.

Used in 2 career paths

Project tools

Plan, track and report project work on boards, schedules and trackers.

Used in 2 career paths

Accounting systems

Capture transactions, reconcile accounts and produce financial reports in accounting software.

Used in 2 career paths

AI productivity

Use AI tools to draft, summarise, check and organise work, and verify what they produce.

Cybersecurity

Protect information, accounts and devices, and recognise an attack when you see one.

Data

Collect, clean, analyse and present data so people can decide.

Used in 3 career paths

Digital marketing

Reach customers through content, social media, email and campaigns, and measure what worked.

Used in 1 career path

Payroll systems

Process employee pay, statutory deductions and payslips in payroll software.

Used in 1 career path

Bookkeeping

Record transactions, reconcile accounts and maintain the books of a business.

Used in 1 career path

Payroll administration

Maintain employee records and run the payroll cycle correctly and confidentially.

Used in 1 career path

Records and information management

Keep documents and records so they can be found, trusted and retained.

Used in 6 career paths

Business communication

Write and speak clearly at work: email, reports, minutes and presentations.

Used in 8 career paths

Customer service

Handle enquiries, complaints and service standards so customers come back.

Used in 3 career paths

Procurement and tender administration

Quotations, suppliers, procurement files and tender submissions.

Used in 2 career paths

Project administration

Project documents, schedules, meetings, risks and status reports.

Used in 2 career paths

HR administration

Recruitment, onboarding, employee records and HR processes.

Used in 2 career paths

Meetings and diary management

Agendas, minutes, actions, calendars and travel for managers and teams.

Used in 2 career paths

Quality management

Quality processes, audits, records and continuous improvement.

Used in 1 career path

Business analysis

Map processes, gather requirements and support business improvement.

Used in 3 career paths

Compliance and POPIA

Apply the rules that govern information, contracts and business conduct.

Used in 6 career paths

Entrepreneurship and small business

Start, structure and run a small business, or advise one.

Used in 1 career path

Property administration

Tenants, leases, property records and portfolio administration.

Used in 1 career path

Digital workplace foundations

Use a computer, the internet, email and files with confidence at work.